Main Office: 407-698-4044
YOU’RE ALWAYS WELCOME AT IMPROVING LIVING SERVICES
Hablamos EspaƱol
Improving Living Services helps children, adults, and families access behavioral health, medical, educational, social, and community-based services through professional care coordination and case management. We proudly provide bilingual services in English and Spanish.
WHAT ARE BEHAVIORAL & MENTAL HEALTH CASE MANAGEMENT SERVICES?
Case management helps children and adults with behavioral health needs access and coordinate the services and resources they need. Our case managers work with individuals and families to connect them with medical, behavioral health, educational, social, and community-based services while coordinating care and monitoring progress toward individualized goals.
OUR SERVICES
Supporting Children, Adults & Families Across the Communities We Serve
CHILDREN
CASE MANAGEMENT
This service requires a need for advocacy and coordination of emotional, education, social and medical assistance to improve the child level of functioning.
ADULTS BEHAVIORAL CASE MANAGEMENT
The adult recipients must have a need for assistance in attaining self sufficiency and satisfaction in the living, learning, work and social environment of choice.
INTENSIVE CASE MANAGEMENT
Our Intensive Case Management services provide enhanced coordination and support for eligible individuals with complex behavioral health needs. Case managers assist with accessing treatment, coordinating providers and community resources, supporting continuity of care, and promoting stability and greater independence.
WHAT CASE MANAGEMENT SERVICES INCLUDES
Assistance in Accessing Medical Care
Coordination of Counseling
Linking with Psychiatric Appointments
Behavior Analysis Coordination Services
Psychological Evaluation Appointment Coordination
Coordination of Speech, Occupational and Physical Therapy
Coordination of Housing Emergency Assistance Funding
Advocacy and Support to Parents at IEP or 504 Schools Meetings
Coordination of Tutoring and Mentoring Services
Link to Psycho-social Rehabilitation Services
Monitoring Progress of Client Emotional, Social, Educational and Medical Services
Referral to Food, Furniture and Clothing Emergency Funding
Home Care Referrals for the Elderly and Persons with Disability
Link to Legal Services for Child Support, Social Security, Protection Orders, etc
Advocacy and Linkage to Residential Treatment Facilities
Advocacy with the Department of Children and Family Services
MISSION
Improving Living Services is committed to improving the lives of children, adults, and families through high-quality, person-centered case management, care coordination, advocacy, and access to essential community resources.
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Our mission is to empower the individuals and families we serve by helping them identify their needs, access appropriate behavioral health, medical, educational, social, and community-based services, and work toward greater stability, independence, and quality of life.
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We are committed to providing culturally responsive and bilingual services that respect each individual’s values, choices, strengths, culture, and unique needs. We believe families and natural supports are important partners in the service-planning process and encourage their participation whenever appropriate.
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Through collaboration with individuals, families, healthcare providers, schools, community organizations, and other service professionals, Improving Living Services strives to strengthen families, promote independence, and create meaningful connections to the resources people need to thrive.
IMPROVING LIVING SERVICES
“Florida Medicaid-Enrolled Provider Serving Children, Adults & Families Across Central and West Florida”
Meet our Chief Executive Officer
CARMEN GUZMAN NEGRETE
Carmen Guzman Negrete is the Founder and Chief Executive Officer of Improving Living Services. With more than two decades of experience in behavioral health, social services, Medicaid programs, case management, provider operations, and community-based services, Carmen provides strategic leadership and oversight for the organization.
Her professional background includes targeted case management, program development, staff supervision and training, Medicaid compliance, quality assurance, provider credentialing, and the development of community partnerships and referral networks. Throughout her career, she has focused on improving access to services for children, adults, and families with behavioral health and complex social-service needs.
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Carmen is committed to building culturally responsive, bilingual programs that recognize the strengths, values, and individual needs of every person and family served. Under her leadership, Improving Living Services continues to strengthen its partnerships, expand access to care and community resources, and develop new opportunities to support individuals and families across the communities it serves.
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Her leadership philosophy reflects the mission of Improving Living Services: strengthen individuals, support families, and create meaningful connections that improve quality of life and promote greater independence.
PROUDLY PROVIDING BILINGUAL CASE MANAGEMENT SERVICES ACROSS CENTRAL AND WEST FLORIDA
Improving Living Services is committed to strengthening individuals and families by providing culturally responsive services in both English and Spanish. We build meaningful relationships with the people we serve and connect families with the behavioral health, medical, educational, social, and community resources they need to achieve greater stability and independence.
As Improving Living Services continues to grow, we are working toward expanding our services to Puerto Rico and reaching more Spanish-speaking individuals and families.
OFFICE HOURS
Monday – Friday
8:00 AM – 5:00 PM
Saturday & Sunday
By Appointment
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